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Telligen MS UM/QIO Qualitrac Provider Portal Training

Register Now for Telligen MS UM/QIO Qualitrac Provider Portal Training

As previously announced, the Mississippi Division of Medicaid (DOM) will transition to Telligen, a new Utilization Management/Quality Improvement Organization (UM/QIO), on January 16, 2024.

Beginning Tuesday, January 16, 2024, Telligen will begin performing all new prior authorization reviews for fee-for-service (FFS) Medicaid requests. All authorization reviews submitted prior to January 16, 2024, will be completed by Alliant or Kepro by January 31, 2024. Effective February 1, 2024, all FFS Medicaid authorization related business will be handled by Telligen.

Telligen has prepared the following Provider Training Schedule and invites all Mississippi Medicaid Providers to participate in upcoming virtual training sessions. Training will give Providers a comprehensive overview of Qualitrac, Telligen’s robust portal system for authorization requests. Please use the registration links below to choose the session(s) you wish to attend.

The General Authorization sessions are geared towards providing a general overview of submitting authorizations in our Qualitrac system. The service specific training sessions provide a deeper dive into submitting authorizations for those service types.

Training Sessions
Session 1
 Jan. 2, 2024, 10 a.m. CST
 Register Session 1 General Authorization
Session 2
 Jan. 2, 2024, 2 p.m. CST
 Register Session 2 General Authorization
Session 3
 Jan. 3, 2024, 10 a.m. CST
 Register Session 3 General Authorization
Session 4
 Jan. 3, 2024, 2 p.m. CST
 Register Session 4 General Authorization
Session 5
 Jan. 4, 2024, 10 a.m. CST
 Register Session 5 General Authorization
Session 6
 Jan. 4, 2024, 2 p.m. CST
 Register Session 6 General Authorization
Session 7
 Jan. 5, 2024, 10 a.m. CST
 Register Session 7 General Authorization
Session 8
 Jan. 5, 2024, 2 p.m. CST
 Register Session 8 Behavioral Health Authorization
Session 9
 Jan. 8, 2024, 10 a.m. CST
 Register Session 9 InPatient Authorization
Session 10
 Jan. 8, 2024, 2 p.m. CST
 Register Session 10 Dental Authorization
Session 11
 Jan. 9, 2024, 10 a.m. CST
 Register Session 11 Advanced Imaging Authorization
Session 12
 Jan. 9, 2024, 2 p.m. CST
 Register Session 12 DME Authorization
Session 13
 Jan. 10, 2024, 10 a.m. CST
 Register Session 13 Behavioral Health Authorization
Session 14
 Jan. 10, 2024, 2 p.m. CST
 Register Session 14 PRTF Authorization
Session 15
 Jan. 11, 2024, 10 a.m. CST
 Register Session 15 DME Authorization
Session 16
 Jan. 11, 2024, 2 p.m. CST
 Register Session 16 Dental & Vision Authorization
Session 17
 Jan. 12, 2024, 10 a.m. CST
 Register Session 17 Hospice Authorization
Session 18
 Jan. 12, 2024, 2 p.m. CST
 Register Session 18 PT/ST/OT Authorization
Session 19
 Jan. 16, 2024, 10 a.m. CST
 Register Session 19 Hearing Authorization
Session 20
 Jan. 16, 2024, 2 p.m. CST
 Register Session 20 ICF/IID Authorization
Session 21
 Jan. 17, 2024, 10 a.m. CST
 Register Session 21 Advanced Imaging Authorization
Session 22
 Jan. 17, 2024, 2 p.m. CST
 Register Session 22 Vision Authorization
Session 23
 Jan. 18, 2024, 10 a.m. CST
 Register Session 23 Dental Authorization
Session 24
 Jan. 18, 2024, 2 p.m. CST
 Register Session 24 PAD Authorization
Session 25
 Jan. 19, 2024, 10 a.m. CST
 Register Session 25 Behavioral Health Authorization
Session 26
 Jan. 19, 2024, 2 p.m. CST
 Register Session 26 PRTF Authorization
Session 27
 Jan. 22, 2024, 10 a.m. CST
 Register Session 27 InPatient Authorization
Session 28
 Jan. 22, 2024, 2 p.m. CST
 Register Session 28 PT/ST/OT Authorization
Session 29
 Jan. 24, 2024, 10 a.m. CST
 Register Session 29 Hospice Authorization
Session 30
 Jan. 24, 2024, 2 p.m. CST
 Register Session 30 Private Duty Nursing Authorization
Session 31
 Jan. 26, 2024, 10 a.m. CST
 Register Session 31 Dental Authorization
Session 32
 Jan. 26, 2024, 2 p.m. CST
 Register Session 32 EPSDT Authorization
Session 33
 Jan. 29, 2024, 10 a.m. CST
 Register Session 33 PT/ST/OT Authorization
Session 34
 Jan. 29, 2024, 2 p.m. CST
 Register Session 34 Hearing Authorization
Session 35
 Jan. 30, 2024, 10 a.m. CST
 Register Session 35 InPatient Authorization
Session 36
 Jan. 30, 2024, 2 p.m. CST
 Register Session 36 Advanced Imaging Authorization
Session 37
 Jan. 31, 2024, 10 a.m. CST
 Register Session 37 Dental & Vision Authorization
Session 38
 Jan. 31, 2024, 2 p.m. CST
 Register Session 38 PAD Authorization

 

REMINDER:  Stay tuned for additional upcoming training sessions! Telligen will have more informative sessions planned to further support Mississippi Medicaid Providers in handling authorization requests.

Providers are encouraged to keep an eye on Telligen’s website https://msmedicaid.telligen.com/ for announcements regarding future training sessions. Telligen is committed to providing ongoing learning opportunities to enhance your skills and optimize the care provided to FFS Medicaid beneficiaries.

Should you need assistance, please contact Telligen’s Customer Service at: 1-855-625-7709.

Visit Telligen’s Mississippi UM/QIO website to register for portal access. Look for the Provider Portal Registration option, as indicated in the red box below. https://msmedicaid.telligen.com.

 

 

Please note: Prior authorizations for members enrolled in MississippiCAN and CHIP will continue to be handled by the respective coordinated care organization.

– Originally posted on Late Breaking News 12/28/23

Posted byMatt Westerfield
January 2, 2024
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