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Pharmacy prior authorization to transition to new vendor

Effective Oct. 1, 2016, the Office of Pharmacy’s prior authorization unit for fee-for-service beneficiaries will transition from the University of Mississippi Medical Center Pharmacy to Change Healthcare Pharmacy Solutions (formerly Goold Health Systems). We do not anticipate a disruption in service during this transition.

To submit a request for prior authorization, continue using the same contact information:

  • Prior Authorization toll-free phone: 877-537-0722
  • Prior Authorization fax: 877-537-0720

Prior authorization requests submitted through the Envision web portal will be redirected to Change Healthcare Pharmacy Solutions at: http://www.msmedicaidrxportal.com. Note: This link will not be active until Oct. 1, 2016.

Complete the registration process at http://www.msmedicaidrxportal.com before submitting pharmacy prior authorization requests.

If you have questions about this transition, please contact us at 601-359-5253.

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