Special Enrollment Period for Managed Care Members
What is Special Open Enrollment?
- Special Open Enrollment a time frame designated for Medicaid members to make a one-time change to their plan prior to the operational phase of a new contract and its Coordinated Care Organizations (CCOs).
When is Special Open Enrollment?
- Special Open Enrollment is from March 2025 to June 1, 2025.
What has changed with Managed Care?
- UnitedHealthcare Community Plan will no longer provide health coverage for the MississippiCAN and CHIP program after June 30, 2025.
- Starting July 1, 2025, Molina Healthcare, Magnolia Health, and TrueCare will provide managed care coverage for both the MississippiCAN program and CHIP.
What happens to UnitedHealthcare members?
- Members who are currently enrolled with UnitedHealthcare will remain with the plan until June 30, 2025.
- Letters will be mailed to all managed care members. Each member will have the choice to select one of the three CCOs.
- UnitedHealthcare members that do not return their enrollment form by June 1, 2025, will be assigned to one of the three CCOs (Magnolia, Molina, or TrueCare).
Will UnitedHealthcare members that do not complete an enrollment form be assigned to TrueCare only?
- No. UnitedHealthcare members will be assigned to all three CCOs.
Current Managed Care CCOs:
| Mississippi Coordinated Access Network (MississippiCAN) |
Children’s Health Insurance Program (CHIP) |
|---|---|
| Magnolia Health | Molina Healthcare |
| Molina Healthcare | UnitedHealthcare Community Plan |
| UnitedHealthcare Community Plan |
Managed Care CCOs Effective July 1, 2025:
| Mississippi Coordinated Access Network (MississippiCAN) |
Children’s Health Insurance Program (CHIP) |
|---|---|
| Magnolia Health | Magnolia Health |
| Molina Healthcare | Molina Healthcare |
| TrueCare | TrueCare |
How can a member switch plans during open enrollment?
- Members may switch CCOs by:
- Returning enrollment forms by mail, in the postage paid envelope provided in the packet
- Fax a copy of the form to 1-866-644-6050
- Online Portal: http://medicaid.ms.gov/mississippican-enrollment/
- Members may only switch once and will not be able to change health plans until Open Enrollment 2026.
What if the member calling does not receive a Special Open Enrollment Letter?
- Check their mailing address and have them update their mailing address and telephone number.
- Forward calls for enrollment forms to:
| Contact | Telephone |
|---|---|
| Gainwell (Enrollment Broker) | 1-866-644-6050 |
| Managed Care Eligibility | 601-359-3789 |
April 17, 2025
