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August 11, 2020 P&T Meeting update:

The August 11th meeting will be held virtually. Meeting dial in information and website link will be posted on the Pharmacy and Therapeutics (P&T) Committee webpage (link below) the day of the meeting. Industry and pharmaceutical representatives wishing to speak on products listed on the agenda must register on the Pharmacy & Therapeutics Committee web page.


Office of Pharmacy Contact Information

Phone: (601) 359-5253

– Press 1 if you are a Medicaid beneficiary, or if you are calling on behalf of a Medicaid beneficiary;
– Press 2 if you are a provider calling regarding pharmacy prior authorizations for the Change Healthcare pharmacy prior authorization line, or you may call Change Healthcare directly at 1-877-537-0722;
– Press 3 if you are a provider and your call is regarding drug reimbursement for the Mercer Pharmacy Rate Setting call center, or you may call Mercer directly at 1-855-612-6863;
– Press 4 if you are a provider and your call is regarding a non-prior authorization, pharmacy-related issue.
– Press 5 if your call is regarding pharmacy claims processing for the Conduent customer service helpdesk and follow the prompts, or you may call Conduent directly at 1-800-884-3222.
– If your call cannot be answered immediately, please leave a voicemail and your call will be returned as soon as possible in the order in which it was received.

Fax: (601) 359-9555

Claims – Conduent

Contact our fiscal agent, Conduent, for questions or problems relating to any Pharmacy POS claims issues.
Toll-free: 1-800-884-3222
Fax: (601) 206-3015

Prior Authorizations (Fee for Service) – Change Healthcare

Please contact Change Healthcare regarding any prior authorization questions.
Toll-free: 1-877-537-0722
Fax: 1-877-537-0720

Mississippi Medicaid Prescribers – registered users
If you are a Mississippi Medicaid prescriber, submit your prior authorization requests through the Change Healthcare provider portal.

Reimbursement / Specialty Drug List

For questions about drug reimbursement, contact the Mercer Pharmacy Rate Setting call center.
Toll-free: 1-855-612-6863
Fax: 1-602-522-6499

Visit the Mercer website for more information concerning drug reimbursement or the specialty drug list.