Pharmacy

Pharmacy

• Mississippi Medicaid pharmacy contact and billing information
• Drug Utilization Review (DUR) Board
• Mississippi Preferred Drug List (PDL)
• Prior Authorization
• Pharmacy and Therapeutics (P&T) Committee
• Pharmacy Resources

Prior Authorization

Mississippi Medicaid Prescribers – registered users
If you are a Mississippi Medicaid prescriber, submit your prior authorization requests through the Envision web portal for the most efficient processing.

• Submit prior authorization requests through the Envision web portal

Mississippi Medicaid Prescribers – not previously registered as a user
If you are a Mississippi Medicaid prescriber, but are not a registered Envision web portal user, first register to become a user.

• Register to become an Envision user

Mississippi Medicaid Prescribers – without web portal access
For Mississippi Medicaid prescribers who are unable to submit prior authorizations through the Envision web portal, fax your request to:

DOM Pharmacy PA Unit
Fax: 1-877-537-0720

Pharmacy Contacts

Contact Pharmacy at the Division of Medicaid if you have questions regarding:

• Medicare/Medicare dual eligible beneficiaries
• Preferred drug list
• Pharmacy coverage for beneficiaries

Phone: (601) 359-5253
Toll-free: 1-800-421-2408
Fax: (601) 359-9555

Prior Authorizations
For questions about Prior Authorizations including:

• status of a previously submitted prior authorization request
• rejection of a prior authorization request

Toll-free: 1-877-537-0722
Fax: 1-877-537-0720

Claims
Contact our fiscal agent, Xerox, for questions or problems about Claims including:

• reversal/backing out a point of sale (POS) claim
• claim submission
• how to submit an electronic prior authorization
• prescription drug billing – rejection messages on claims, number of prescription “marks” available

Toll-free: 1-800-884-3222
Fax: (601) 206-3015