Font Size
-
+

Pharmacy

Pharmacy

Office of Pharmacy Contact Information

Phone: (601) 359-5253

– Press 1 if you are a Medicaid beneficiary or calling on behalf of a Medicaid beneficiary;
– Press 2 if you are a provider calling regarding pharmacy prior authorizations for the Change Healthcare pharmacy prior authorization line, or you may call Change Healthcare directly at 1-877-537-0722;
– Press 3 if your call is regarding pharmacy claims processing for the Conduent customer service helpdesk and follow the prompts, or you may call Conduent directly at 1-800-884-3222;
– Press 4 if you are a provider and your call is regarding a non-prior authorization, pharmacy-related issue.
– If your call cannot be answered immediately, please leave a voicemail and your call will be returned as soon as possible in the order in which it was received.

Fax: (601) 359-9555

Claims – Conduent

Contact our fiscal agent, Conduent, for questions or problems relating to any Pharmacy POS claims issues.
Toll-free: 1-800-884-3222
Fax: (601) 206-3015

Prior Authorizations (Fee for Service) – Change Healthcare

Please contact Change Healthcare regarding any prior authorization questions.
Toll-free: 1-877-537-0722
Fax: 1-877-537-0720

Mississippi Medicaid Prescribers – registered users
If you are a Mississippi Medicaid prescriber, submit your prior authorization requests through the Change Healthcare provider portal.