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Payment Error Rate Measurement

Payment Error Rate Measurement (PERM)  was developed by the Centers for Medicare and Medicaid Services (CMS) to measure improper payments in the Medicaid program and the Children’s Health Insurance (CHIP). PERM reviews will be conducted in three areas:

  • Beneficiary Eligibility for both the Medicaid and CHIP programs,
  • Managed Care payments, and
  • Fee-for-service claims payments.

The fee-for-service claims review includes medical record collection, medical reviews, and data processing reviews. For more information, refer to the CMS website.

2014 PERM Medical Request Letters

Instructions for Submitting Requested Record/Documentation
Please choose one of the following methods for submitting records/documentation:

Faxing – Faxing the documents as soon as possible is greatly appreciated.

  1. Documents, supporting the dates of service in the claim, MUST be sent with the appropriate PERM Cover Sheet.
  2. If your facility has more than one PERM request, please fax each record separately.
  3. All documents must be complete and legible; including lightening dark and/or colored pages.
  4. If there are complications while sending the fax, immediately call the PERM office at: (301) 987-1100 so that other arrangements for receiving the documents can be made.
  5. Fax documents to: 1-877-619-7850

Mailing – You may send a hard-copy record or a file within an encrypted CD.

  1. Documents, supporting the dates of service in the claim, MUST be sent with the appropriate PERM Cover Sheet.
  2. All documents must be complete and legible; including lightening dark and/or colored pages.
  3. Do not staple or paper clip any pages together in the record.
  4. If mailing an encrypted CD, email ONLY the password, with the PERM ID in the subject line, to: PERMRC@aplusgov.com.
    This email address is for emailing passwords only. It will not accept records. If an email is received with records attached, you will be notified and asked to resubmit according to these instructions.
  5. We are not authorized to reimburse providers/suppliers for the cost of copying or mailing records. The PERM Review Contractor does not accept invoices from providers or copying services. Mail requested documentation to:PERM Review Contractor
    Attn: Brad Allen, RHIA
    Medical Record Manager
    A+ Government Solutions, Inc.
    1300 Piccard Drive, Suite 205
    Rockville, MD 20850

2014 PERM Medical Request Letters by Provider Type

PERM Resources