The Mississippi Division of Medicaid (DOM) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. DOM does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
The Mississippi Division of Medicaid:
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters, and
- Written information in other formats (large print, audio, accessible electronic formats, other formats).
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters, and
- Information written in other languages.
If you need any of these services, contact the Civil Rights Coordinator by email at: civilrights@medicaid.ms.gov. It is advised that you do not email protected health information or personally identifiable information, to protest your confidentiality in accordance with the Health Insurance Portability and Accountability Act of 1996.
If you believe that DOM has discriminated in any way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Civil Rights Coordinator
550 High Street, Suite 1000
Jackson, MS 39201
Toll-free: 1-800-421-2408
Fax: 601-359-6294
Email: civilrights@medicaid.ms.gov
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Civil Rights Coordinator is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW., Room 509F, HHH Building
Washington, D.C. 20201
Toll-free: 800-368-1019
TDD: 800-537-7697
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
ATTENTION: If you speak another language, assistance services, free of charge, are available to you. Call 1-800-421-2408 (Deaf and Hard of Hearing VP: 1-228-206-6062).
Spanish | ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-421-2408 (TTY: 711).
Vietnamese | CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-421-2408 (TTY: 711).
Chinese | 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-800-421-2408（TTY：711）。
French | ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-800-421-2408 (ATS : 711).
Arabic
ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-800-421-2408 (رقم هاتف الصم والبكم: 1-228-206-6062).
Choctaw | ANOMPA PA PISAH: [Chahta] makilla ish anompoli hokma, kvna hosh Nahollo Anompa ya pipilla hosh chi tosholahinla. Atoko, hattak yvmma im anompoli chi bvnnakmvt, holhtina pa payah: 1-800-421-2408 (TTY: 711).
Tagalog | PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-421-2408 (TTY: 711).
German | ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-421-2408 (TTY: 711).
Korean | 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-421-2408 (TTY: 711)번으로 전화해 주십시오.
Gujarati | સુચના: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 1-800-421-2408 (TTY: 711).
Japanese | 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。1-800-421-2408（TTY: 711）まで、お電話にてご連絡ください。
Russian | ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-421-2408 (телетайп: 711).
Punjabi | ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ, ਤਾਂ ਭਾਸ਼ਾ ਵਿੱਚ ਸਹਾਇਤਾ ਸੇਵਾ ਤੁਹਾਡੇ ਲਈ ਮੁਫਤ ਉਪਲਬਧ ਹੈ। 1-800-421-2408 (TTY: 711) ‘ਤੇ ਕਾਲ ਕਰੋ।
Italian | ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-800-421-2408 (TTY: 711).
Hindi | ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-800-421-2408 (TTY: 711) पर कॉल करें।
