Members

For Help With…	Your Solution
Getting or replacing your Medicaid ID card Questions about your benefits or claims Prescription drug coverage, pharmacy claims, or prior authorization Finding a doctor, specialist, or other provider in your network Please have your Medicaid ID number ready when you call.	Call Gainwell Technologies for assistance at: 1-800-884-3222 Or, register or log into your Mesa Member Portal by clicking here.
Applying for Medicaid coverage Checking your eligibility status Tracking the status of an application Updating your name, address, or other personal information	Call the Mississippi Division of Medicaid for assistance at 1-800-421-2408. You can also apply for coverage or check your application status online by visiting the official portal here.
Learning more about Eligibility Reporting Requirements for changes to your Medicaid eligibility status.	Call the Mississippi Division of Medicaid for assistance at: 1-800-421-2408. Or, learn more about Eligibility Reporting Requirements here.
Contacting your Coordinated Care Organization (CCO) Medicaid benefit administrator.	Visit online or call your CCO: Magnolia Health: 1-866-912-6285 Molina Healthcare: 1-844-809-8438 TrueCare: 1-800-230-2050
Requesting your claims or lien information	Submit a Subrogation Request Form
Providing other insurance coverage (Third-Party) information	Submit an Insurance Update Form

August 4, 2025

APIs