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For Providers

For Help With… Your Solution
  • Member eligibility
  • Verifying benefits or claims
  • Checking the status of benefits
  • Prior authorization question

Please have your Medicaid ID number ready when you call.

Many of these needs can be managed online by accessing your MESA Provider Portal, here.

You can access the Voice Response Quick Reference guide here. 

You can also Call Provider Support for assistance at: 1-800-884-3222.
  • Reporting a Coordinate Care Organization (CCO)/Managed Care Organization (MCO) issue 

Submit a Managed Care Provider Issue Form. 
  • Requesting Disproportionate Share (DSH) Data Match information 

Submit an online DSH Data Match Request form.  
Contacting partnered Coordinated Care Organization (CCO) Medicaid benefit administrators.  

Visit online or call your CCO:  
Requesting your claims or lien information  Submit a Subrogation Request Form 
Providing other insurance coverage (Third-Party) information  Submit an Insurance Update Form 
Additional information for contact and guidelines  Visit our Provider Resources page or Late Break News for the latest updates.  
Posted byMatt Westerfield
August 4, 2025
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