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Drew Snyder, Executive Director

Executive Director

Drew Snyder is Executive Director of the Mississippi Division of Medicaid. He was appointed by Governor Phil Bryant in January 2018 and reappointed by Governor Tate Reeves in January 2020. He has served in both the public and private sectors, focusing on improving quality and value and delivering public services more effectively.

As Executive Director, Snyder manages a team of more than 900 employees and has helped create long-term sustainability for the Division of Medicaid, driving a fiscal turnaround that has transformed the agency from experiencing habitual budget overages to instead achieving consecutive balanced budgets and more stability in its public appropriations.

Under his leadership, the Division of Medicaid is focused on better life outcomes for the people it serves and has increased its service offerings to beneficiaries by improving program integrity and identifying process improvements. Snyder has also led a robust overhaul of the agency’s digital operations, creating opportunities for increased insight and new efficiencies in program management. These changes have allowed the agency to better-prioritize its resources and capture cost savings.

Prior to serving as Executive Director, Snyder served Governor Phil Bryant as Deputy Chief of Staff, Policy Director and Counsel and also served as Assistant Secretary of State of Policy and Research to Secretary of State Delbert Hosemann. From 2007-2012, he worked as national counsel on complex civil litigation for private clients in the healthcare industry.

In September 2020, he was named a fellow to the 2021 class of the Medicaid Leadership Institute by the Center for Health Care Strategies. He is a member of the Uniform Law Commission and previously served on the Mississippi Public Employees Retirement System Board of Trustees.

Snyder is a native of Eupora, Miss., and is admitted to the Mississippi Bar. He earned his law degree from the University of Virginia and a bachelor’s degree in business administration from the University of Mississippi. He and his wife Camille live in Jackson and have a one son.

Deputy Executive Director
The executive administrator is responsible for Contract Compliance, Procurement,  Administrative Appeals, Policy and Health Services as well as managing DOM’s coordinated care program, MississippiCAN. The Office of Procurement is responsible for managing the selection of contracts that are awarded on a competitive basis through the Request for Proposal Process (RFP). They are responsible for ensuring that the competitive bidding process follows the rules and regulations set forth by the Personal Service Contract Review Board. The Office of Administrative Appeals resolves conflicts that may arise when a Medicaid beneficiary questions services or categories of coverage for which they are eligible, or when a provider questions reimbursement, methodology for services provided or a decision affecting their enrollment in the program. The Office of Policy is responsible for the development and maintenance of policy for Medicaid programs, handles State Plan amendments, as well as the Administrative Code and waivers.

Health Services
The Office of Health Services is responsible for the overall development, implementation and operation of all Medicaid health-care services and benefits. They also ensure that Medicaid beneficiaries are provided appropriate, accessible and quality services. This office also includes the areas of Clinical Support Services, Medical Services, Long Term Care, Community Based Services, Pharmacy, Mental Health, Hospital Programs and Services, and Program Integrity.

The Office of Eligibility is responsible for Medicaid and Children’s Health Insurance Program (CHIP) eligibility policy, coordination of policy, procedures and staff training. This office also oversees the administration of 30 regional offices throughout the state. Regional offices are responsible for the determination of eligibility for the aged, blind and disabled groups, as well as families and children. In addition, the Office of Provider Enrollment falls under eligibility and is responsible for enrolling providers into the Medicaid program.

The Office of Finance is responsible for effective fiscal management of the agency. A total of six offices within the Office of Finance contribute to this effort.  Three offices establish institutional provider reimbursement rates and methodologies, perform financial and performance reviews related to providers and contractors, and maximize third party recovery efforts. Additionally, the Chief Financial Officer assists with responsibility for three offices covering the accounting functions, all financial reporting and the agency budget. This office also houses the areas of Property Management and Operations.

Human Resources
The Office of Human Resources is responsible for coordinating all personnel matters including: recruitment of personnel, classification of positions, ensuring fair and adequate compensation, ensuring all disciplinary actions are carried out in a fair and legal manner, ensuring that the agency complies with relevant federal and state laws and regulations, overseeing leave and benefit matters, facilitating training of current employees and maintaining personnel files.

Information Technology (iTECH)
The Office of Information Technology Management (iTECH) is responsible for the operation of Medicaid’s eligibility and claims processing and payment systems. The Office of iTECH provides data analysis to support state health policy changes and health-care reform and is responsible for the design, implementation, operation and security of the Division’s networks. This office also manages software, equipment and technical support services and provides staff with access to data in a secure environment.

The Office of Legal is staffed by attorneys from the Office of the Attorney General, and is responsible for providing legal consultation and representation to DOM in a variety of areas including: personnel matters, statutory and regulatory issues, procurements and contracting, recovery efforts, garnishments, levies, bankruptcies and tax liens. The attorneys draft all DOM contracts, represent the agency at various administrative hearings, provide guidance on policy drafting and filing, assist the Requests for Public Information Officer with public records requests, respond to all subpoenas, facilitate complex litigation with outside counsel and the Attorney General’s Office, and serve as liaisons to the Medicaid Fraud Control Unit. In addition to administrative hearings, the attorneys also represent DOM before the Employee Appeals Board, United States Equal Employment Opportunity Commission and state and federal courts.

External Affairs
This office is the primary point of contact for legislators and legislative staff, serves as the Medicaid legislative liaison, and leads the Government Relations team. Government Relations processes inquiries from state and federal government officials and also houses the official Requests for Information (RFI) Process. This office also houses the Office of Client Relations (OCR) and Communications. The Office of Client Relations is responsible for outreach and educational events for providers and beneficiaries about Medicaid programs and services. This office maintains DOM’s switchboard, the primary contact for the agency for provider, beneficiary and general inquiries. The Office of Communications is responsible for the messaging to our internal and external audiences. This includes the design, writing, layout, editing and distribution process for the external DOM website, publications, collateral materials, and digital media. This area also handles public relations, issues official statements and is the contact for news media requests.