How does MississippiCAN Enrollment Work?
All Medicaid beneficiaries who are in the categories of eligibility will receive an enrollment packet in the mail that will explain the program in more detail.
The beneficiaries that are optional will have the choice to choose one of the coordinated care organizations (CCOs), choose not to participate or “opt-out”. Those who are mandatory will only have the choice to choose between the two CCO plans, UnitedHealthcare Community Plan or Magnolia Health.
Beneficiaries may join the health plan of their choice or opt-out if eligible to do so. If Medicaid does not get an answer from the beneficiary within 30 days about joining or opting out after receiving the initial letter, the beneficiary will be assigned to one of the health plans.
A Medicaid beneficiary has 90 days to either change to the other health plan, opt-out (if eligible) or stay in the program that their currently in.
After 90 days a beneficiary cannot get out of the program or make any changes until the next open enrollment period. Open enrollment is Oct.1 through Dec. 15 of each year, with an effective date of Jan. 1 the following year.
MississippiCAN Enrollment Forms
- MississippiCAN Enrollment Form for Mandatory Groups
- MississippiCAN Enrollment Form for Optional Groups
Changing Health Plans
- MississippiCAN Change of Plan Form for Mandatory Groups
- MississippiCAN Change of Plan Form for Optional Groups
Mississippi Medicaid Program
P.O. Box 23078
Jackson, MS 39225
Toll-free: 800-884-3222 (press * for MSCAN)