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Can providers bill Medicaid beneficiaries for missed appointments?

According to the Center for Medicare and Medicaid Services (CMS) and the Oral Health Technical Advisory Group, a provider can not bill a Medicaid beneficiary for missed appointments. Current Medicaid policy does not allow for billing beneficiaries for missed appointments because a service was not provided; therefore, no reimbursement is available. In addition, missed appointments are not a reimbursable Medicaid service, but are considered a part of providers’ overall cost of doing business. In no case may providers impose separate charges to beneficiaries.